Frequently Asked Questions

Everything you need to know about shopping with Medisave.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Express options are available at checkout for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Simply use our online portal to generate a return label.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between styles.

Can I track my order?

Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

Are your materials sustainably sourced?

Medisave is committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester to reduce our environmental footprint.